Front Office, Reception & Office Coverage
• Answer incoming calls and provide general front office support
• Greet clients and visitors in a welcoming and professional manner
• Respond to emails and general correspondence promptly and professionally
• Receive deliveries and manage incoming mail, including sorting and distribution
• Order and maintain office supplies
• Maintain organized digital and paper filing systems

Administrative Support
• Provide administrative support to the Broker of Record, real estate agents, and office staff
• Maintain and update office calendars, duty schedules, contact and birthday lists, and copier code records
• Record monthly copier readings for the Belleville office
• Submit end-of-day Duty Reports to EXTEND Communications (interim responsibility as assigned)
• Prepare real estate forms and documentation with a high degree of accuracy
• Activate MLS® listings and update listing statuses as required
• Support Listing and Deal Administration teams, including coverage during high-volume periods
• Support new agent onboarding and general office coordination
• Ensure all documentation is accurate, complete, confidential, and compliant with brokerage procedures

Listings Support
• Provide listing administration support during overflow periods or staff absences
• Manage assigned listings from start to finish, including:
– Audit and maintain listings in SkySlope, including new listings, re-lists, cancellations, and amendments
– Enter, update, and maintain listings in REALM/PropTX, ensuring accuracy and timelines
– Confirm accurate listing data flow into MEMO through the CREA IDX feed
– Maintain up-to-date MEMO records reflecting listing changes
– Post new listings, sold properties, and open houses through approved marketing and social media channels
– Send post-closing client surveys to sellers and buyers

Deal Support
• Provide deal transaction support during overflow periods or staff absences
• Audit transactions in SkySlope and prepare deal processing checklists
• Print and organize transaction documents and forms as required
• Issue deposit receipts in accordance with brokerage procedures
• Prepare commission invoices and calculate agent commission distributions
• Coordinate transmission of deal paperwork to lawyers
• Assist Finance Admin with closing and archiving transactions in SkySlope

Marketing, Events & Agent Support
• Assist with social media posting and marketing initiatives
• Collaborate with the Office Admin and Broker of Record on monthly billboard content and advertising coordination
• Assist with internal events and brokerage functions, including Home Shows, agent gettogethers, and year-end celebrations
• Prepare monthly Top 5 and annual Top 20 recognition materials and award certificates

New & Departing Agent Support
• Coordinate keys and fobs with security, including completion of key release and return documentation
• Support onboarding and transfer processes for new and transferring agents
• Assign copier codes, email access, mailboxes, and workspace setup in coordination with management

Other Responsibilities
• Assist with additional administrative, operational, and special projects as assigned

Hours:
25-30 hours / week
Monday – Friday 10:00 am – 3:00 pm

Wage:
$19.00 – $21.00 / hour, depending on experience

Apply with cover letter and resume to: Lmounsteven@loyalistcollege.com