Job Summary
Under the direction of the Executive Director and the Director of Client Services he/she is responsible for providing a variety of coordinator related duties in a fast paced environment.

Duties

Attend seminars, workshops and conferences.
Participate in meetings internally for purposes of information sharing and updates as required.
Participate in meetings with front line employees as required.
Assist in reviewing Outreach/Supportive Housing/Assisted Living Program employees completed required paperwork, i.e. timesheets, mileage, client reports, etc. as needed in collaboration with Program Coordinator(s).
Assist with employee and client files including updates, purging and scanning as required.
Ensure the compliance of the Policies and Procedures on confidentiality and privacy with all employees.
Work with scheduling software to assist with Program schedules when required.
Ensure familiarity and understanding of all scheduling related parameters as outlined in collective agreement that covers all Program PSW’s.
Ensure familiarity and understanding of client/staff face sheets including information contained within them that is pertinent to scheduling client visits.
Assist Coordinators in verifying accuracy of all front line employee timesheets and mileage claims.
Assist with review of resumes and reference checks for potential PSW candidates.
Assist with orientation preparation including employee files and paperwork required.
Assist with job fairs and other events.
Assist Director of Client Services/Coordinator of Client Services with client assessments completing new files and shadowing during visits.
A pleasant and efficient manner when dealing with the public, staff and clients both in person and on the telephone
Excellent communication skills
Organizational ability, good judgment and tact
Excellent computer skills
Strong organizational skills with the ability to multitask and prioritize tasks effectively
Proficiency in proofreading documents for accuracy
Familiarity with file management and phone systems
Experience using computerized systems for data entry and record keeping

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
RRSP match
Vision care

Day shift
Monday to Friday
No weekends