Shift Schedule: Monday-Friday, 0000-0830
This is an excellent opportunity for individuals Looking to gain skills with an opportunity for advancement in a 24/7 residential facility
Position Purpose summary:
To support the Mission of The Salvation Army Kingston Harbour Light Centre through provision of supportive care to clients, as well as courteous service to visitors and members of the public. To Function responsibly as a member of the Centre’s staff team through maintaining the safety and security of clients, completing accurate documentation, and ensuring the smooth functioning of the facility. The Centre is a 21 Bed Residential Treatment Program and Correctional Program for men, a three story Residence located in downtown Kingston.
Supervise actions and interactions of Clients during assigned Shifts and maintains availability for personal and moral support.
Respond to Client questions and requests and assists within framework of Centre policies and procedures.
Answer telephone and direct calls appropriately.
Deal with any visitors wishing access to the Centre making certain that Sign-In/Out information is recorded in Book.
Accurately record daily events using appropriate methods. Maintain Logbook as per guidelines, computer files at front desk, and complete required incident or occurrence reports, delivering copies to appropriate Management personnel in a timely and accurate fashion while maintaining required confidentiality.
Act as liaison with all referral sources and external Agencies such as Ministry of Health, Ontario Works, Police, Corrections Services Canada, and other Service Agencies to direct or answer inquiries as required.
Co-ordinate Client security of property and persons. This will involve doing regular building rounds, inside and outside as scheduled, bed and curfew checks, room and property searches as required, monitoring camera systems.
Administer drug and alcohol screening tests according to protocols established.
Handle admission, recording and orientation of Clients booking into the Addictions program. Fill out all required Forms, checks identification, enter information into Client Record System, give Client Orientation in accordance with written Policies and Procedures.
Assists with Discharge of Program Clients by receiving bedding, room key and other Centre property at time of Discharge and processes return of Key Deposit. Also insures that departing Client/Resident receives all personal goods held in storage according to Centre Policies & Procedures.
Records and stores all Client Medication in Medicine Lock-Up. Gives medication to Clients at required times upon request and ensures that Clients sign Medication Log.
Accept cash donations if brought to Centre after business hours, records name of donor and amount given, issues temporary receipt and forward money and full information on donor and amount to Bookkeeper at earliest possible opportunity.
Accept mail and delivery of packages, and forward to Management as per Policy & Procedures
Maintain and update Client/Resident Bed Assignment Roster
Maintain and update Counsellor’s Client List as required
Launder and distribute Shelter bedding as required
Assist in Kitchen duties as directed.
Participate in all scheduled Staff Meetings as required.
Appropriately model healthy life skills and socialization to clients
NOTE: Not all incumbents will perform all of the duties outlined above, but will perform a similar range of duties
The successful applicant will have completed up to two (2) years of Community College. NOTE: An alternative level of education and experience may be acceptable. The incumbent must have the following experience:
· Degree or diploma in one of the human services professions
· Ability and willingness to work 12 hour overnight and weekend shifts
· Education, experience or equivalent in working with people with addictions
· Excellent oral and written communication skills
· Crisis/Conflict Management Skills
· Diversity awareness and appreciation
· Strong interpersonal skills
· Ability to work effectively as a team member
· Mental health knowledge an asset
· Computer skills in word processing, email, data entry, Catalyst
· Must be supportive of the mission of The Salvation Army
· Pleasant, courteous and professional, respectful towards clients, public, students and staff.
· Current clear Criminal Record Check with Vulnerable Sector Screening
· French-English bilingual skills a strong asset.
Special Licenses, Diplomas, Certification of Requirements:
While the following specialized courses and/or training in the following areas are an asset, we will provide you training in:
Non-Violent Crisis Intervention Pressure Point Control Tactics
Basics of Fall Protection
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.