Quality Manager (Combermere)

Company Details

Position: Quality Manager

Status:    Permanent Full-time

St. Francis Herb Farm – one of Canada’s leading herbal supplements brands is a GMP registered organization with over 30 years of uncompromising quality and service to our valued customers is currently seeking to hire a diligent, detail oriented individual to join our team.

The Job:

  • Manage site’s GMP Self Inspection and Recall program
  • Initiate and maintain the site’s environmental monitoring program (microbial)
  • With Quality Assurance, support management of site’s GMP Standard Operating Procedure system
  • Work with other functional areas to identify GMP opportunities and put in place the corrective actions to fully engage a compliant continuous improvement environment
  • Manage the site’s Quality meetings to ensure effective communication and to capture essential quality concern and corrective actions
  • Manage the site’s stability program
  • Work collaboratively with Regulator Affairs (and other functional areas) to ensure change control is maintained to ensure compliance
  • Be the Co-Lead for all GMP (and related) audits and other customer facing opportunities
  • Support RCCM investigations and customer complaint responses as part of our commitment to safety, quality, compliance, continuous improvement and customer focus
  • Keep current with Quality trends within the NNPHD and CFIA (Importer) industries.
  • Capable to be an active management representative on the JH&S Committee
  • Work with team members to ensure all raw material, in-process materials, and finished goods release specification are managed to ensure compliance
  • As a member of the Ops Team, work well with team to ensure SFHF’s continued growth and success
  • Be a team support to release Finished Goods to market
  • Take on Special Projects as an opportunity for further development and business needs


  • Post-Secondary Diploma/Degree in Science, Chemistry or related field of study
  • 2-5 years experience working in a GMP environment relating to Natural and Non-prescription Health Products or Drug Products
  • Familiar with GLP, GMP, and CFIA compliance is an asset
  • Able to prepare and revise new and existing SOP’s and Test Specifications
  • Familiar with RCCM and Continuous Improvement methodologies is preferred
  • Must be highly motivated, detail oriented and be able to work efficiently in a fast-paced environment.
  • Excellent research acumen, data organization and proficient MS Office skills (MS Word, Outlook and Excel)
  • Strong communication and leadership skills are necessary (written, oral and presentation)
  • Experience with botanical extraction is an asset
  • Must obtain a clear criminal background check to complete the hiring process


Qualified candidates are invited to e-mail their resume in confidence to jobs@stfrancisherbfarm.com no later than March 27, 2020.