Member Relationship Manager

The Napanee & District Chamber of Commerce is currently seeking two qualified candidates for employment. The positions are comprised of one permanent part-time Business Manager and one permanent part-time Member Relationship Manager.

The successful candidates will work together and with the Board of Directors to enhance and maintain the Chamber’s active presence within the business community through advocacy, event hosting, Member benefits and community organization partnering.  To do this requires growing and retaining our membership along with effective communication to Members.  Supervise and guide Interns, co-op and summer students as required.

Member Relationship Manager

Hours: 18 per week – 9:30 to 2:30 flexible, Monday through Friday. Occasional evening or weekend for meetings or events.  Vehicle and valid driver’s license required.

Duties:  Working closely with the President on day-to-day sales and marketing. Assist the Treasurer and Bookkeeper in financial information. Prepare monthly manager’s sales and marketing reports from weekly activity reports.  Work with sub-committees on membership committee agendas and sales and marketing tasks, member-to-member benefits and information gathering as required.  Sales growth and retention of membership through cold call communications such as in person, email and phone calls, with the emphasis on in person.  Creating and sending invoices for new and annual renewal subscriptions.  Keeping age trial balance at minimum. Keeping Membership master list up to date.  Sales of sponsorship, exhibitors and advertising for Chamber events. Collecting required information and logos from members and new members for directory and advertising. Attending networking meeting as required.

Skills required:

Sales experience or education

Excellent written and verbal communication and organizational ability

Ability to work within a team setting and meeting deadlines

Ability to work independently and by instructions from the Board

Computer and software such as MS Office suite, Canva and QuickBooks

Training can made available as required.


Remuneration will be base salary $18 per hour + commissions of 25% for new memberships and sponsorships, 5% membership retention

Apply with resume and cover letter to: