Date Posted: 

March 15, 2023

Location: 

Belleville, ON

Hours: 

Full-time

Salary:

$23.92 – $25.88/hr

Job Duties & Responsibilities:

Work well, and in a positive, cooperative, and appreciative manner with volunteers

Assist in recruiting and training volunteers for duties in bereavement and caregiver support, in-home hospice visiting, fundraising, and hospice care center and as may be required for other Hospice Quinte initiatives

Maintain volunteer files and database; ongoing assessment of volunteers, and written records of conversations

Coordinate and facilitate volunteer training, such as assisting with scheduling courses, arranging speakers, and screening/interviewing volunteers

Advise Community Hospice Manager on best suitability for volunteers to volunteer assignments

Create and manage volunteer schedules for a variety of programs including kitchen, greeting, hospice support, and other volunteer programs

Work cooperatively with other Hospice Quinte staff in organizing volunteer recognition events and programs

Ensure client confidentiality is always kept

Conduct monthly quality assurance phone call checks with clients, caregivers, and volunteers

Assess potential clients for suitability for programs (over the phone and in their home)

Deliver and assist in developing bereavement, caregiver, and volunteer support programming

Promote Hospice Quinte mission, values, and services in the community

Assist in developing and delivering community education programs and events in areas such as hospice palliative care, advance care planning, and others

Maintain accurate records of client interactions in the client services database

Participate and contribute to encourage and support activities which promote effective team functioning throughout Hospice Quinte

Participate in assigned Hospice Quinte activities, events, and committees

Demonstrate appropriate boundaries with staff, volunteers, clients, and members of the community

Attend meetings, conferences, and training as required

Qualifications:

Diploma in social services or volunteer management, or a proven combination of education and experience

1-3 years of experience (specifically relevant experience in social services, volunteer management, and/or community support sector)

Experience in scheduling, managing, and supporting volunteers

Awareness and knowledge of privacy and confidentiality legislation regarding client care and information

Clear understanding of professional boundaries with volunteers and clients

Strong people skills with focus on collaborative work style

Excellent analytical, organizational, time management, and critical thinking skills

Ability to work independently and with supervision.

Excellent communication (verbal and written) skills, including active listening and public speaking

Ability to create and maintain respectful working relationships with a variety of internal and external constituents

An understanding of the value volunteers bring to an organization along with the ability to creatively find new ways to engage volunteers

Ability to multi-task and set priorities with a sense of urgency to achieve goals

Proficiency working with Microsoft Office Suite of products

Willingness to work flexible hours, including evenings and weekends

Valid driver’s license and access to a reliable vehicle for work

How to apply:

Apply with resume to lmounsteven@loyalistcollege.com